GDPR Compliance

Last Updated: September 24, 2026

Our Commitment to Data Protection

Snow-sparrow is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines how we comply with GDPR requirements and your rights under this regulation.

Legal Basis for Processing

We process personal data only when we have a legal basis to do so, including:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary for compliance with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests

Your GDPR Rights

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Data Protection Officer

For questions regarding our GDPR compliance or to exercise your rights, you may contact our data protection contact:

Email: [email protected]
Address: 425 Granville Street, Vancouver, BC V6C 1T4, Canada

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the appropriate supervisory authority within 72 hours and inform affected individuals without undue delay.

International Data Transfers

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding corporate rules for intra-group transfers

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and purpose of processing.

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significantly affects individuals.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.

Right to Lodge a Complaint

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.